Yesterday BT finally sent some engineers to see why the broadband was so rubbish. We had already worked out that the broadband had been a problem since Easter when the landline for the phone went off for 5 days and had to be fixed - half the road was off. BT must have known this too, after all they are the ones who fixed it.
When the engineers turned up yesterday we told them this. They tested the line and said that the speed coming in was about 3mb, and concluded that the reason we only received 98kb was because it had been reset very low. Apparently after a line fault BT will set the incoming level very low ( in our case 135kb) and it should adjust itself but it hadn't. However all this information was online on the BT site that the people we have been talking to on the phone are able to see, so why didn't they reset the incoming level (which took the engineer about 5 minutes) and saved the cost of the engineer visit? Who can tell?
It was supposed to rain all day today, but actually has been pleasant most of the day. We got a walk in this morning and have spent the afternoon putting up a shed. We are about a third of the way through it. The sparrows were very happy when we finally stopped and went in, because we were working by the bird table, and they were waiting for dinner. 5 minutes after we went in it was sparrow central out there, with lots of young being fed by parents. Very entertaining.